123 Together - Hosted Exchange Reviews

Microsoft Exchange Server has traditionally been used by very large corporations to increase productivity and communications. Small businesses, on the other hand, stand to gain from its use, but have not been able to afford setting it up and maintaining it. It is the dominant product in the market of e-mail and collaboration software.

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Avg. Monthly Cost
Inexpensive
Service Uptime
Great
Tech Support
Average
Features Set
Great
Overall Rating
Great - 4 of 5 Stars
17
reviews
Top 10 Provider Award

123 Together is ranked #7 overall

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123 Together Review: Jack

07/14/11

Pros:

-outlook and iphone sync flawless.
-good support
-good prices

Cons:

-couple of outages over the past year

Other Thoughts:

we have 20 mailboxes hosted by 123 and would recommend them for other small businesses

Great - 4 of 5 Stars
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123 Together Review: Exchange Review

06/22/11

Pros:

-good tech support
-good uptime

Cons:

-i am satisfied with the service

Other Thoughts:

we have 15 mailboxes and they are a good fit for our company

Great - 4 of 5 Stars
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123 Together Review: Not Bad Host

06/14/11

Pros:

Uptime is ok. When the service is up and running everything works smooth.

Cons:

Went down 3 times in the last 2 months.

Other Thoughts:

I guess downtime is expected every once in awhile when you have email in the cloud. I have my complaints but overall I am a satisfied customer.

Great - 4 of 5 Stars
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123 Together Review: Ugh

01/03/11

Pros:

They offer McAfee spam filtering and message continuity services, Exchange 2010 and claim "24/7 support". 30-day trial (if you can get an account set up and working, that is)

Cons:

You have to pay $1-2 more a month for said McAfee filtering and the "24/7 Support" is only capable of helping you set up Outlook or reset passwords for you. Anything else requires escalation, and often leads to no communication.

Other Thoughts:

123together promises 100% uptime and excellent customer service. I can't actually vouch for either of these claims as I was unable to get a working account set up, despite spending tons of time with level 1 support reps, both of whom gave conflicting information and promised calls or e-mail contact regarding support issues but utterly fail to follow through.

If you're able to get an account provisioned and not have issues that require any kind of in-depth support, then you might be alright. If you get an account with these guys and require *any* level of support beyond "click here to do this, enter your password here, click next", etc, good luck.

Outstanding - 5 of 5 Stars
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123 Together Review: Norma Coyle

04/02/10

Pros:

Took some time to setup an account: I didn't know where we should use our domain or a temporary domain at first

Cons:

Reasonable cost, great support

Outstanding - 5 of 5 Stars
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123 Together Review: John Quattrone

03/13/10

Pros:

No worse than other service providers

Cons:

too expnsive, lack of support response time. Not worth it.

Outstanding - 5 of 5 Stars
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123 Together Review: Phil

11/25/09

Pros:

None listed

Cons:

Used this service for 1 year, but decided to choose something better

Outstanding - 5 of 5 Stars
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123 Together Review: Donovan Q.

11/11/09

Pros:

- Ability to setup the scheduled downtime when it's convenient for us: we are in Europe, so it's important. for us.
- Good uptime in last 6 months

Cons:

None listed

Outstanding - 5 of 5 Stars
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123 Together Review: Christina Arbie

08/25/09

Pros:

Good reliability,fast response on support inquiries

Cons:

None listed

Outstanding - 5 of 5 Stars
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123 Together Review: Felix Burge

08/10/09

Pros:

123Together.com has a decent support, I got a timely response to my phone request, very knowledgeable tech-team, you can them anytime. So great experience overall.


Cons:

I hope they would move me to Exchange 2007 sooner, but I am very satisfied overall.

Other Thoughts:

They support Palm Pre, so all of our team is now all set. They recommended that we don't set up auto-sync for Palm Pre, as this reduces a battery life.
Service is fast overall, our drivers are well connected with the head office.

Outstanding - 5 of 5 Stars
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123 Together Review: Victor Konevski

07/29/09

Pros:

Good uptime, great customer support

Cons:

Tech was too verbose when I called. They fixed my problem quickly however, so I am happy overall.

Outstanding - 5 of 5 Stars
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1 out of 1 people found this review helpful. Did you?

123 Together Review: Patricia Logan

07/23/09

Pros:

Good support, availability

Cons:

Initial migration was hard, but support was excellent

Outstanding - 5 of 5 Stars
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123 Together Review: Duncan

07/20/09

Pros:

Fair service, they seem to care about customers. Our problem was solved quickly by US tech support and no hold on the phone.
With previous provider we had to wait for 25 minutes until person from India responded.

Cons:

None listed

Outstanding - 5 of 5 Stars
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2 out of 2 people found this review helpful. Did you?

123 Together Review: Daniel Sloan

06/17/09

Pros:

Great uptime, support that you can call and talk to - even late at night

Cons:

None listed

Other Thoughts:

There have been a few glitches in the service in the past but tech support phone service is 2nd to none! Keep up the great work and the perfect customer service!!

User of: 123Together.com Hosted Exchange, Postini SPAM filtering and Hosted Email for BlackBerry.

Average - 3 of 5 Stars
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1 out of 3 people found this review helpful. Did you?

123 Together Review: Hosted Exchange

06/17/09

Pros:

Great support for Palm Pre and BlackBerry for our fleet of drivers.
We signed up for email Archiving as well.

Cons:

Not the cheapest, but you get what you pay for.

Average - 3 of 5 Stars
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1 out of 2 people found this review helpful. Did you?

123 Together Review: Carol

01/11/09

Pros:

great price and feature set/control panel

Cons:

support is lacking and slow to respond, but atleast they respond, unlike other exchange hosts

Average - 3 of 5 Stars
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123 Together Review: Anonymous

06/19/08

Pros:

these guys are on top of their game.

Cons:

None listed

Great - 4 of 5 Stars
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4 out of 4 people found this review helpful. Did you?